The One Mistake Killing Small Business Results (People Problems?)
Turnover creates immense pressure for small businesses.
When someone leaves, or you have to fire someone, you scramble to pick up the pieces. You rush to hire someone to fill the void, but the problem never gets resolved. You still have the same problem you’ve always had.
The company doesn’t have strategic depth.
Growing my company, I’ve run into this problem more times than I want to admit.
Even if someone wanted to take a vacation, it always felt like we were taking two steps forward and five steps back. It was stressful. Things were messy. Everything relied on a few individuals who had been with the company for years.
That all changed (still working on it) once I started to create a culture of strategic depth.
How to build strategic depth in your company.
Strategic depth is when an area, function, or responsibility is covered through a contingency plan.
The plan is to prevent disruption when someone quits, is fired, or wants to take time off.
There are three primary ways to build depth in your company:
