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Mastering Accountability: How to Deliver Compassionate, Impactful Employee Feedback
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Think of the last time you delivered criticism.
No, not that watered-down pat on the back stuff. I’m talking about real, spine-tingling, sweaty palm feedback that had to be given.
I’ve been there, a nervous wreck, standing on the precipice of criticism, unsure if I’m about to take a daring leap or a disastrous tumble.
Why is it so hard?
Because too often, leaders wade into the water of extremes. We either hold back like bashful bunnies, avoiding conflict, or breathe fire like a micro-managing dragon.
Let’s face it: if you’re not giving direct, you’re not leading.
Early in my career, I managed to the extremes. I’d wait for my blood to boil and then explode with heated criticism. But what got me there was I didn’t address things immediately. I waited, or I didn’t address them at all. This wasn’t helpful to my company, my direct reports, or me.