If You Want To Make Something Stick, S-I-R It
Part of being a great leader is holding people accountable to the companies big objective.
It also means leaders serve as Chief Repeat Officers, where they consistently repeat the companies values, objectives, and guiding principles. Setting and forgetting it never works. Neither does delegation without a framework of accountability.
Use the S-I-R acronym to make anything stick:
SET the expectation.
You clearly and concisely set the expectation of a deliverable.
“Our companies biggest objective is making it ridiculously easy to do business with us. In doing so, we monitor our progress through these three productivity metrics. These are essential to making our objective a reality.”
INSPECT the expectation.
If it’s essential, you have regular times where deliverables or KPIs are inspected.
A great leadership tactic is to use feedback loops, giving your team an easy way to report progress and at specific time intervals.
“Please send a report with an explanation of our key company productivity metric #1 every Friday by 3pm via email.”
