From Chaos to Clarity: 5 Reasons Why Any Small Biz Can Turn the Tide with Documented Procedures

You know that feeling when you walk into a room and forget why you’re there?

That was me every day at the office. Growing up, I watched my parents at work, embodying the essence of headless chickens — rushing around with a sense of purpose yet chaos.

Like any good family tradition, I inherited this trait with pride when I took over the company.

Let me paint a better picture for you: me, fresh out of graduate school, clothes slightly too big (because I was convinced I’d grow into it), stepping into the office ready to take on the small business world, the one I grew up around.

Cut to months later, and I’m sprinting from one crisis to another like an Olympic sport.

Then, enter my business mentor. Picture a serene fellow calmly sipping tea amidst my personal tornado. He said something that hit me harder than the realization that adult life doesn’t come with a summer break: “Procedures are your friend.”

At first, I laughed.

Procedures?

Friends?

My only friends at that point were caffeine and sheer panic. But as I started implementing these documented procedures, something magical…