A Proven 6-Step System to Solve Any Problem

I’ve always been obsessed with solving problems.

Call it a knack, skill, or sadistic hobby, but solving problems is fun. I know most people aren’t like that. Most people shut down when they face a problem. They let their emotions lead them to the wrong decisions — which makes everything worse. Even though I love problems, I still let emotions, biases, and domestic programming persuade me into the wrong choices.

But we can all improve at solving problems even when it’s not a core trait.

A few years ago, I was struggling to lead my company.

I was focused in too many areas, all of which got a little piece of me — I was average in a lot and great at none. One of these areas was my sales team. I was in charge of it all. Strategy, hiring, firing, coaching, it was a lot on top of everything else I was trying to juggle. As a result, I had a high turnover, and it felt impossible to hire and develop exceptional salespeople.

Labor costs were rising, revenue stalled, and I didn’t know what to do.

Every problem starts with your response-ability.