5 Of The Best Ways To Strengthen Your Customer Relationships
Gary Vaynerchuk has said he gives 51% more in the relationships that matter to him.
The same goes for your customers. You have to give them more than what they expect in return. You have to overpromise and over-deliver.
To deepen your customer relationships, improve how you do the following:
Excellent communication.
Everyone craves incredible written and verbal communication.
They may not know it, but when you can clearly, concisely, and respectfully deliver a message, it goes a long way. It’s also the antidote to miscommunication.
Start with learning how to write.
Fast responses.
Everyone loves quick replies.
Have you ever received a message that said, “we’ll reply within 24-hrs” and instantly became disappointed?
Find ways to deliver fast responses.
Genuinely care about your customers.
Great relationships are built upon trust and understanding.
Learn about your customer’s lives. Remember key details and regularly check in with them on how things are going.